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Member Survey Results Are In
In order to expand our service to Managers of Volunteers and our impact on the field of Volunteer Management, we need to build our community and engage new members. So as a first step to uncovering our strengths and weaknesses, in April of 2008, the Board conducted a membership survey. We asked members questions on a range of topics including what aspects of the organization are most important to them, which member benefits are most often utilized, how can we enhance the membership experience, and how we can grow our membership roster?
We are pleased to report that 52% of members responded to the survey. We were thrilled to find that not one member responded that they were "not satisfied" with their membership. In fact, 81% stated they were "satisfied" and 19% are "somewhat satisfied." That’s great news!
To make membership more attractive, a majority of respondents requested more professional workshops and a more useful website. Other key findings include that 91% of the respondents read our quarterly newsletter, but that only 40% of members access our website on a quarterly basis. A full 65% of members don't use the MemberClicks program that was introduced last year. (In Memberclicks you can update your profile, access our membership directory and view NYAVA policies, documents, and procedures, for more info please email database@nyava.org for a MemberClicks tip sheet).
The Board will do their best to address the recommendations provided through this survey. We invite you to join us in the growth and improvement of your organization. If you are interested in working on growing our membership, improving our website, or creating more professional workshops, please contact us! We are ready and eager to have you as part of the team.
Read more detailed survey results.
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