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Volunteers are the life blood of mentoring organizations and life savers to young people everywhere. NYAVA helps us pass along volunteer recruitment and management best practices to hundreds of youth mentoring programs throughout New York City. 
Director of Service
The Professional Development Committee coordinates professional development workshops throughout the year. Our topics are based on trends in the industry, and more importantly, input taken from participant evaluations: we do listen to you! Members may use up to two membership vouchers per year to bring a non-member colleague free of charge to qualifying workshops.


May 18, 2017
Innovations in Volunteer Recognition and Retention
Time: 2:30 p.m. - 5:00 p.m
Location: Philanthropy New York, 1500 Broadway, 7th Floor, Central Park Room, New York, NY 10036


  • Erin Butler, Associate Director, Volunteer Services at City Harvest
  • Jane Levy, Volunteer Manager at New York Common Pantry
  • Seth Richardson, Director of Training & The Volunteer Center at GMHC
  • Natalie Zuckerman, Director of Volunteer & Community Partner Relations at New York Cares

It's no surprise that recognition and retention go hand in hand. We can't (and shouldn't) expect someone to continue devoting time, energy, and resources without acknowledging their value. Saying thank you matters.

While the topic of volunteer recognition has been covered time and time again through the years, as a result, volunteer appreciation practices easily become stagnant. What hasn’t been discussed nearly as much is the way recognition practices have evolved - think leadership development webinars, email automation, social stories of impact, evaluation systems, and more.

Our panel of nonprofit professionals representing small to large organizations have explored new and inventive ways of implementing appreciation practices and are excited to share their learnings as we all come off the heels of National Volunteer Week.

Join us for a discussion on how to foster a culture of appreciation to ensure volunteers keep coming back year after year and get a head start on next year’s plan for recognition. From ramping up email marketing to developing more systems to capture feedback and so much in between, you'll leave this workshop with new ideas (and perspectives) on appreciation and attracting a community that returns – in more ways than one.

*Please note: This workshop is directly followed by an NYAVA Happy Hour nearby. All attendees are invited to attend and enjoy this networking opportunity.

Past Workshops
Materials from many of our past workshops are available on our Members Only site. Not yet a member? Sign up now