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Principles & Practices of Volunteer Program Management
Tuesday, July 06, 2021, 9:00 AM - 12:30 PM EDT
Category: Events

Course Overview & Objectives

Develop and strengthen your volunteer management skills with NYAVA’s signature volunteer management course. Offered virtually for the first time this Summer, the Principles & Practices of Volunteer Program Management provides 12 modules of intensive instruction on all essential elements of an effective volunteer program. You will work in an interactive group setting with our two experienced instructors and your volunteer management peers to build skills that will be immediately useful to your practice. Whether you are building the foundation of a new volunteer program or enhancing your current work with volunteers, Principles & Practices contains tools needed to face the challenges of volunteer management and lead a successful program.


During the course, participants will learn how to:

  • Design practical volunteer roles and draft comprehensive position descriptions
  • Recruit the right people for the right opportunity
  • Interview, assign, and place volunteers successfully
  • Retain volunteers
  • Advocate for their volunteer program within their organization
  • Evaluate and continue to improve their program
  • Ensure your volunteering program is accessible and equitable for volunteers from diverse backgrounds
  • Address ethical considerations and leadership challenges within a variety of organizational cultures

Course Schedule:

Virtual in 2021!

Tuesdays July 6, 13, 20 & 27, 2021

9 AM - 12:30 PM EST

The following modules will be covered:

  • Needs Assessment
  • Job Design
  • Marketing
  • Screening/Interviewing
  • Orientation/Training
  • Retention
  • Leadership Styles and Strategies
  • Organizational Culture
  • Supervision and Feedback
  • Recognition
  • Program Evaluation

Registration Options:

  • NYAVA Members - $200.00
  • GNYADVS, VPA, APVA, UJA Federation Members, and other participating NYAVA Partners - $200.00
  • Non-members - $240.00
  • Registration and New Membership (A $10 Discount!)- $250.00
  • Americorps, NYC CivicCorps Members, and other service corps members - $50.00 (Note: This price is limited to the first 5 discounted registrations and proof of service will be required.)

Learn more & sign up: